Find and Fix

Unlike most leak detection companies we aim to Find and Fix your water leak at the same time, at no additional charge to you. Our engineers are qualified plumbers with many years experience and can usually carry out the repair fairly quickly and easily.

Our promise is… If we can fix the leak with the standard commonly used parts stocked in our vans, within the timeframe we have quoted for, then in these circumstances we will do our very best to do so. We offer this additional Find & Fix service as a courtesy to our customers but isn’t guaranteed in all circumstances. If we run out of time or the part required isn’t readily available or non-standard then in these circumstances we will give you a separate estimate to return and carry out the repair. Our terms and conditions set this out in more detail.

Rest assured, in most circumstances we are able to do the repair at the same time, helping you get back to normal with the minimum of fuss.

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We have trained engineers across the UK to find your water leak problems.

Going the extra mile for customers

Help with Insurance Companies

Much of our work is carried out on behalf of clients who have insurance cover for ‘Trace & Access’.This cover will usually pay for water leak detection companies to locate your water leak.

The Leak Detective is very aware of the limitations and scope of Trace & Access cover and will advise and guide you through the process to try and make sure your claim is covered.

Upon completion we will provide you with a written report including photos and video which can be presented to your insurer to validate your claim.

We have completed thousands of insurance claim leak detection jobs and are happy to offer free telephone advice from the outset to assist with the claim process.

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Don't just take our word for it

I had water loss solutions out to locate a leak in my flat as part of an insurance claim. They were the second company to attend after the first were…
- Water loss solutions were out for less than two hours and located two separate leaks, amazing!!!
Thanks to Lorraine in the office and Nick the Engineer who attended the property. Both very polite and very knowledgeable. The pinhole leak in the underfloor CH pipe was found…
- I would not hesitate in recommending WLS.
I had almost lost hope of sorting the damp problem in my guest room. Lots of failed attempts with various companies, lots of sleepless nights. After some research, I found…
- Friendly staff, reliable service and not too pricey either. Could not recommend them enough!
I cannot praise Nick enough for the work he did on my property. His professionalism and attention to detail was excellent. I would have no hesitation in recommending this company.
- I would have no hesitation in recommending this company.
I am happy to say that the trace and access / repair was undertaken very professionally by the two technicians involved. A first class job and no complaints. Thanks again.
- A first class job and no complaints. Thanks again.
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